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No Breakage Guarantee | Warranty Returns
guarantee all signs to arrive unbroken.
ALL SALES ARE FINAL, CUSTOM SIGN or SPECIAL COLOR ORDER, ITEMS MAY NOT BE RETURNED FOR REFUND OR EXCHANGE.
RETURNS: Unless ready made sign returned merchandise must be received
within 7 days and are subject to charge a 25% restocking fee. No Shipping refundable, No returned merchandize shall be
received by the seller without authorization.
Products are covered under the No Breakage Guarantee and Warranty
Terms stated below.
No Breakage Guarantee
we have a 100% No Breakage Guarantee and expect your purchase to arrive in excellent condition. Because of the nature of the product, all sales are considered final and items may not be returned for refund or exchange. Items may be returned for replacement or repair due to delivery breakage or if covered under the warranty policy. Each product comes with a warranty, please see details below.
In order for us to provide the 100% No Breakage Guarantee we need you to follow these guidelines.
PLEASE KEEP ALL ORIGINAL PACKAGING FOR THE DURATION OF THE WARRANTY PERIOD
All Neon Business signs carry a manufacturer's 1 year warranty from the date of purchase. The warranty is only valid for products that are returned in their original inner and outer boxes, along with all original packing materials in place. You must contact our customer service department for a Return Authorization Number and approval to return the item. Unauthorized returns will not be accepted.
If the sign fails in the first 30 days from the date of receipt, we will pay the freight to ship the sign back, after 30 days the customer will be responsible for the freight cost using our lower shipping rates. The manufacturer will repair or replace the sign.
Breakage claims must be reported within 24 hours of receipt. Any breakage claim not reported within 24 hours will be resolved by us sending you the replacement parts at your expense.
are covered under the NO BREAKAGE GUARANTEE AND WARRANTY.
Shipping charge base on size order, ALL Neon Signs and beyond products, but is limited to the Contiguous US (Lower 48) States only. Additionally, UPS applies a surcharge for Rural Route deliveries and you will receive an email for approval of the assessed surcharge before your order is processed. For a shipping rate quote to ALASKA or HAWAII or CANADA , please email us at firstname.lastname@example.org and place "Shipping Quote" in the Subject Line.
How long will my order take to ship?
All Products sign orders will generally ship within 5 to 7 business days.
If for some reason your order cannot be shipped within the normal time frame, please contact us check for order status shipping.
will my items be shipped from?
All Products signs ship directly from the manufacturer's warehouse located in California.
Please remember UPS cannot deliver to a PO Box number.
Please feel free to E-mail email@example.com with any questions or special requests
In no event shall seller be liable for any consequential, special, incidental, punitive or contingent damages of any nature. In no event shall seller be liable for any business interruption, loss of anticipated profits, and damage to business or property. The seller's liability is limited to the purchase price.